LISSCO: Thru-wall air conditioner parts, ptac units, and more

Phone: 1.800.454.7726


Shipping & Returns

Shipping Policy
These are Thruwalls.com’s (“LISSCO”, “we” or “our”) Standard Shipping Policies applicable only to products purchased by you directly from the Thruwalls.com website.

  • All shipping prices quoted are for standard residential delivery. If your order is being shipped to a commercial facility and you feel that you qualify for commercial shipping rates please notify us at the time of your order.
  • All shipping prices quoted by our automated shipping calculator for parts are the direct estimated shipping prices given by UPS. While these estimates are quite good for most of the items shipped via UPS there are specific items that LISSCO sells (such as wall sleeves) which the automated shipping calculator can not handle properly. We reserve the right to adjust the shipping cost of your purchase to accurately reflect the final price of shipping.
  • For units your shipping will be coming directly from Freightquote.com's API and should be valid for anything you order.

Return Policy

  • In the event of damaged or incorrectly shipped merchandise you will need to contact us at 1-800-454-7726 during standard business hours to arrange for an RMA. In general, as long as this occurs within a reasonable amount of time, there should be no problem.
  • We can not accept electronic items (control boards, membranes, etc) which have already been opened; if unopened they will carry a small restocking fee.
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